COMPUTER TIPS

Be sure your system is ready to go for the event. Here are a few tips and tricks that will help.

Technical Requirements

To interact with the online environment requires a Windows PC with Internet Explorer 6.0 minimum or higher are also supported. We support Windows XP, Windows Vista, and Windows 7 on PCs. Leopard, Tiger, and Snow Leopard are supported on Macs. Linux Fedora Core 10 is also supported operating systems. Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall environment and is required for all presentations. Pop-up blockers must also be disabled and cookies and JavaScript should be enabled.  On entering the environment, a system check is run which will identify computer requirements that need to be addressed to interact with the online environment. It is recommended to view the environment with the display resolution of 1024 x 768.To run the system check, click here.

Before you access the environment, you should ensure that your browser is configured to stream media. All webcasts require a broadband connection. For webcasts including video, you will need a minimum Internet connection of 750Kbps and above.

NOTE: We do not support beta versions of browsers. Also, Internet Explorer 6 and Linux are not supported in the XPOCAST Presenter View.

   
IE Download the latest version of Internet Explorer
   

Helpful Downloads

These utilities are provided to you by INXPO and contain absolutely NO Spyware, Adware or other malicious code.

▪ Pop-up Identifier Utility
Identifies the popup blockers that are installed on your computer. Download.

▪ Browser Clicking Sound Suppressor
While in the event, you may hear a clicking sound at random intervals. This is caused by our software refreshing the page(s). To remedy this problem you may install this small download. Download.

Displaying Secure Content

If you are having problems viewing mixed content (http non-secure and https secure content on the same page), click here for more information.

Problems with Presentations

If you are experiencing difficulty viewing or hearing a presentation, first run this system check to determine if your system is configured properly for viewing presentations.

If your system is configured properly and you are still experiencing problems, contact support@inxpo.com.

Upload your photo

You can upload your own photo instead of using a character icon. This can be done from within your profile.

Format - .gif or .jpg
Recommended size - 60 x 60 pixels (maximum size - 60 x 90 pixels)