Computer Tips

Be sure your system is ready to go for the event. Here are a few tips and tricks that will help.

Technical Requirements

Browser / OS Support
windows Windows XP
(Phasing out in June 2014 release)
8     31 - 33
windows Windows Vista 8 26 - 28   31 - 33
windows Windows 7 8 - 11 26 - 28   31 - 33
windows Windows 8 10 26 - 28   31 - 33
windows Windows 8.1 11 26 - 28   31 - 33
Mac OS X Snow Leopard (10.6)   26 - 28 5 - 5.1 31 - 33
Mac OS X Lion (10.7)   26 - 28 5 - 5.1 31 - 33
Mac OS X Mountain Lion (10.8)   26 - 28 5.1.7 - 6 31 - 33
Mac OS X Maverick (10.9)   26 - 28 7 31 - 33
iPad (iOS 1)*     5.1.1+  
iPad (iOS 4)*     7  
iPad Air*     7  
google Samsung Galaxy Tab 10.1*       31 - 33
google Google Nexus 7*       31 - 33
RedHat Red Hat Enterprise Linux 6.5   24    
fedora Fedora Linux 19   28    


Screen Share: The Mac Screen Share Driver only supports presenters on Mac OS Lion (10.7) or higher.
Mobile: The iPad will require the XPOCAST app when launching an XPOCAST webcast.
System Check: Red Hat users will now bypass the browser check within the standard system check process.

NOTE: We do not support beta versions of browsers or compatibility modes as display results can widely vary.

Mobile App Device Support OS Versions Mobile Browser Access Device Support OS / Browser Versions
Itunes Store iTunes Store 5.1.1+ / iPhone 3GS+ Itunes Store iPhone 5.1.1+ / Safari
google Google Play Store 2.3 - 4+ google Android 2.3 / Firefox 19, Opera & Default Browser
4.0+ / Default Browser
4.0+ / Chrome 25+
windows market Windows Market 8 windows market Windows Phone 8.0 / IE10

Adobe Flash Player 10 or higher is required. Access to the internet using high speed access (Cable, DSL, Network) is highly recommended for the overall environment and is required for all presentations. Pop-up blockers must also be disabled and JavaScript should be enabled.

On entering the environment, a system check is run which will identify computer requirements that need to be addressed to interact with the online environment. It is recommended to view the environment with the display resolution of 1280 x 768. To run the system check, click here.

Before you access the environment, you should ensure that your browser is configured to stream media. All webcasts require a broadband connection. For webcasts including video, you will need a minimum Internet connection of 450Kbps. INXPO recommends a connection of 750Kbps or higher.

IE Download the latest version of Internet Explorer
Firefox Download the latest version of Firefox
Safari Download the latest version of Safari
Chorme Download the latest version of Google Chrome
Flash Download the latest version of Adobe Flash Player

Displaying Secure Content

If you are having problems viewing mixed content (http non-secure and https secure content on the same page), click here for more information.

Problems with Chat

If you are experiencing problems using the chat communication features within the event, such as not receiving new message notifications or being unable to send text in a chat window, it may be due to the configuration of your company's network. Certain firewall configurations can prevent the communication features from functioning properly. Click here for details.

Problems with Presentations

If you are experiencing difficulty viewing or hearing a presentation, first run this system check to determine if your system is configured properly for viewing presentations. Please note that this system check is specific for presentations, and differs from the system check that is run when logging into the event.

If your system is configured properly and you are still experiencing problems, please contact your event host.

Upload your photo

You can upload your own photo instead of using a character icon. This can be done from within your profile.

Format - .gif or .jpg
Recommended size - 180 x 180 pixels