Frank Gillett
Vice President, Principal Analyst
Forrester Research

Frank serves Vendor Strategy professionals. He is a leading expert on the evolution of IT infrastructure, and researches topics such as customer use and adoption of virtualization, grid computing, and utility computing. Frank kicked off Forrester's research on Organic IT in 2002, setting a market-leading vision for shared and automated IT infrastructure. In his nine years at Forrester, Frank has helped many vendor and enterprise clients develop and improve their strategies for taking advantage of market developments for more efficient IT infrastructure. Frank's past research also includes enterprise handheld technologies, enterprise portal technologies, application and integration servers, business intelligence, and data warehousing.

Previous Work Experience
Frank joined Forrester in 1998 with two years of experience as an analyst of data warehousing and business intelligence technologies. Before becoming a technology industry analyst, he spent two years at Symmetrix, a consultancy based in Lexington, Mass., where he helped insurance industry clients use information technology to improve their core business processes. Frank developed his initial process improvement expertise with four years of work on total quality management techniques at an auto parts division of General Motors.

Frank has been widely quoted in the press, including such media outlets as BusinessWeek, The Wall Street Journal, and The New York Times. An accomplished public speaker, Frank also has delivered keynote speeches at many events, including Forrester's Technology Leadership Forum, and European IT Leadership Forum.

Education
Frank has a master's degree in management from the MIT Sloan School of Management and a master's degree from the MIT Technology and Policy Program. He also holds a B.S. in mechanical engineering from Duke University, with a second major in political science.