11:00 - 11:45 AM ET
Opening Keynote Address:
Answering the Call for the "Anywhere Enterprise"
Today’s Enterprise is anything but common. Most feature a dispersed workforce, with remote workers and mobile employees—there are no longer “typical” employees. To stay competitive, organizations are adapting to this environment by deploying VoIP and VoIP-based applications to help ensure productivity and business continuity regardless of physical location. The smart ones are evolving into the “Anywhere Enterprise”. Do you have the tools to survive these changing times? Join us to learn about the latest innovations in IP business communications and the benefits you can enjoy by implementing intelligent communications and becoming an “Anywhere Enterprise”.

Moderator: Michael Krieger, VP, Market Experts Group, Ziff Davis Enterprise
Keynote Speaker: Dr. Donald E. Brown, M.D., Chairman of the Board, President and Chief Executive Officer, Interactive Intelligence

1:00 - 1:45 PM ET
Keys to Managing Today’s Remote Workforce
According to industry analyst firm, Gartner, Inc., the number of remote workers has increased globally at an average rate of 10 percent over the last four years alone. If you’ve begun to consider deploying a remote workforce, then you already know the wide-ranging benefits, like improved productivity, increased employee retention rates and reduced overhead. Now it’s time to learn how to take the right steps towards successful deployment.

Join us for this hour-long session as we discuss common pitfalls to avoid, the benefits of deploying a remote workforce and best practices for managing those employees. Discover how to:

• Deploy a cost effective remote workforce
• Set employee work time expectations
• Successfully manage remote workers
• Maintain open lines of communication
• Develop a culture of flexibility and mobility

** Agenda subject to change prior to show dates **