Jim Sterne
Jim Sterne is an international speaker on electronic marketing and customer interaction.
A consultant to Fortune 500 companies and entrepreneurs, Sterne focuses his twenty
five years in sales and marketing on measuring the value of the Internet as a
medium for creating and strengthening customer relationships. Sterne has written
six books on Internet advertising, marketing and customer service including, "Web
Metrics; Proven Methods for Measuring Web Site Success." Sterne is the producer
of the annual Emetrics Summit www.emetrics.org and is the Founding President of
the Web Analytics Association www.webanalyticsassociation.org. He was named one
of the 50 most influential people in digital marketing by Revolution, the United
Kingdom's premier interactive marketing magazine.