Welcome to the Troubleshooting Documents
System Requirements:
- Operating Systems: Windows XP/Vista/7 (PC), Leopard/Lion/Snow Leopard (Mac), or Red Hat Enterprise Linux Server Release 6.2 (64 bit)(Mac or PC)
- Windows PC with Internet Explorer 7, 8 or 9, Firefox 7, 8 or 9, or Google Chrome 16. Mac with Firefox 7, 8 or 9, Safari 4, 5.0.5 or 5.1 and Google Chrome 16 are also supported. NOTE: We do not support beta versions of browsers.
- Adobe Flash Player version 10 or higher is required.
- For a full list of technical requirements, click here.
System Check and Download Links:
Chat Troubleshooting Problems
Quick Links (click one to start)