Overview: Confirm that the user's Internet Explorer Security setting is at "Medium". This setting is accessed from the "Tools --> Internet Options" menu in Internet Explorer.

• Ensure that the "Internet" zone is selected.
• If the user has a setting of "Custom," as shown in the left image, they must click the "Default Level" button before the slider becomes visible.
• The setting is correct when user's screen matches the images below.

Overview: Confirm that the user's Internet Explorer Privacy setting is at "Low". This setting is accessed from the "Tools --> Internet Options" menu in Internet Explorer.

• If the user has a setting of "Custom", as shown in the left image, they must click the "Default" button before the slider becomes visible.
• The user's Internet Explorer SP2 Popup Blocker can also be disabled via the checkbox near the bottom of the dialog.
• The setting is correct when user's screen matches the images below.